Owner Resources
At TimberKing we pride ourselves in doing business with a “personal touch.” When you call us a real person answers the phone to help get you what you need.
For most requests — whether you need a manual, parts or have a question about how to cut an odd-ball log — the best thing to do is pick up the phone and call us at 800-942-4406.
If you’re not able to call during business hours you can always email your questions or requests. Here are some popular requests and the associated email addresses:
MANUAL REQUESTS
Email your request to manuals@timberking.com. Be sure to include your name, the model number and serial number of the machine for which you need a manual. (Our server blocks emails with blank subject lines, so please be sure to fill in a subject.) We will usually email the manual. If you are unable to accept large files via email we can send a hard copy of the manual. In this case you will need to send your name and address and a daytime phone number. A nominal charge will apply.
SERVICE & SAWING QUESTIONS
Email your question to service@timberking.com. Be sure to include your name, your daytime phone number, the model number and serial number of the machine. (Our server blocks emails with blank subject lines, so please be sure to fill in a subject.)
OWNER REGISTRATION
If you’ve joined the TimberKing family by purchasing a used piece of equipment and would like to register your ownership, email us at vintagetk@timberking.com. Be sure to include your name, address, daytime phone number and the model number and serial number of the machine. (Our server blocks emails with blank subject lines, so please be sure to fill in a subject.)